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Jimmi76
Avid Contributor I
October 19, 2023
Answered

sonos connecting to amazon music

  • October 19, 2023
  • 1 reply
  • 141 views

Hi.After updating to 15.9 I put dark side of the moon on and it kept saying cannot play track unable to connect to Amazon music and would skip to next song.Anybody else had this issue.I have done all the usual stuff.reset etc

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Best answer by Ken_Griffiths

I see more than one version (remaster etc.) of that album from Pink Floyd in the Amazon Music Service within the Sonos App - each of the ones that I saw, play with no issue - some examples are attached. 
No issues seen here.

It’s the type of error message you would also see though if you have wireless interference - so perhaps see this link:

WiFi Interference

1 reply

Ken_Griffiths
Ken_GriffithsAnswer
October 19, 2023

I see more than one version (remaster etc.) of that album from Pink Floyd in the Amazon Music Service within the Sonos App - each of the ones that I saw, play with no issue - some examples are attached. 
No issues seen here.

It’s the type of error message you would also see though if you have wireless interference - so perhaps see this link:

WiFi Interference

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