Avid Contributor II

Sonos cannot see Synology DS920+ Media Servers

Forum|Forum|3 years ago
November 16, 2022
13 replies
2075 views

I have changed from a Windows Server2012 to a Synology DS920+.

Sonos can successfully index its Media Library from a music share on the Synology NAS with or without the SMB1 NTLMv1 tweaks mentioned frequently in this forum. From that I agreed that Sonos has successfully removed the SMB1 issue. I am using the S2 controller.

Because I have a very large music collection, only a subset (wife’s classical) is on the share and is available via the Sonos Media Library. I successfully accessed the full collection via MediaMonkey configured as a media server on the Server2012.

I’ve set up both the Synology Media server and a Plex Media server, neither of which appear in the Sonos music sources list. They do appear (and work) on all other devices on my LAN (PCs and TVs).

A Twonky Media server on an antique Zyxel NSA310 likewise does not appear as a source on Sonos.

Currently the only way that I have found to access my whole connection is to run MediaMonkey configured as a media server on a PC, with the Synology Media Server as its source. Sonos can see this and play the contents from the Sonos S2 Controller (PC and/or Android based). It does however require the PC to be left on, which wasn’t an issue with the Server2012.

Why is it that Sonos cannot see these other media servers? I have tried both with and without the SMB1 and NTLMv1 tweaks, which I think are irrelevant in this case.

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Show previous replies

Airgetlam

Well, you can do the diagnostic first, and then call them. In my imagination there might be an error of something like ‘this connection is refused because of this response’ which they would be aware of reason X, and give you at least a suggestion to try something. Or, if it is an issue with Sonos’ DNLA connection, they at least have hard data to pass on to the engineers responsible for ‘fixing’ the bug. I know the engineers I work with much prefer hard data to anecdotal when working on their bugs.

Bruce

K

keithsAuthor

Avid Contributor II

Final situation: Plex on Synnas works with Sonos. Sonos Library works from Synnas shared music drive. Synnas Media Server does not show in Sonos. Minimserver does not show in Sonos. PCs and other DNLA clients on LAN can see and access Synnas Media Server and Minimserver.

That just seems toi be the way it is!

rosswells127

Prodigy I

@Keiths. I also have a Synology NAS / Plex / Sonos S2 setup. All works really well with my vast music library stored on the NAS especially with a Plex pass subscription. Sonos also finds and indexes the music library as expected. TV’s see the Synology and Plex media servers. For a test I turned on the Sonos ‘Show media and uPnp server’ options and get the same result as you, in that Sonos doesn’t find them. I did read somewhere that Sonos only looks for and finds Windows Media player media servers, but not sure how accurate that statement is. Perhaps a Sonos support rep could confirm this.

As an aside I am finding that I am now using the Plex and Plex amp players to send my music to my Sonos speakers rather than using the Sonos controller. Have never really minded the Sonos controller interface, but I do like the extra info that the Plex/Plex amp players display etc.

Ross.

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