Hi - we have a paid subscription to Spotify and recently the Sonos fails to connect to Spotify, saying after very few seconds, timed out. This is on Macs and the mobile App. It can find other spotify music (recently played and playlists).
I can play an album on the Spotify App then access it via recently played on Sonos, but not if I go to my saved album section.
I have the same problem. It was all ok until recently.
How do you even contact spotify?
Google is your friend… 😉
https://support.spotify.com/us/article/contact-us/
Latest info from a german user was, that he got in contact with spotify support and they gave him a test account. That one worked fine on his system. Spotify transferred all his playlists and albums to a new account, but after that the account also didn‘t work anymore. So seems to be an individual account issue. They don’t have a solution yet on Spotifys side.
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