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Best answer by Sotiris C.

Hello @Brento, welcome back!

I am sorry to hear you are having trouble listening to your Music Library on Sonos. There could be various reasons why you are receiving this error and since your opening thread is missing a lot of information, it is hard for me to assist you.

I would suggest to contact our Support Team. They have tools at their disposal to provide you with advice and information about your system and what it reports.

I hope this helps.

1 reply

Sotiris C.
Sonos Staff
April 19, 2024

Hello @Brento, welcome back!

I am sorry to hear you are having trouble listening to your Music Library on Sonos. There could be various reasons why you are receiving this error and since your opening thread is missing a lot of information, it is hard for me to assist you.

I would suggest to contact our Support Team. They have tools at their disposal to provide you with advice and information about your system and what it reports.

I hope this helps.

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