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Local Superstar
Jul 24, 2023 10:48 AM UTC
Answered

Sonos BBC Sounds service says - 'Radio nnnnn' is no longer available on BBC Sounds

When trying to play any station using BBC Sounds service in Sonos I get the above message since around 10:00 today, has been working fine. I can play station OK using BBC Sounds App on phone, anyone seeing similar?

 

PS - can the mods change subject typo should be BBC Sounds not BBS 😀

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techiebodAnswer
Lyricist I
Jul 24, 2023 11:18 AM UTC

Sonos have acknowledged the fault here: https://status.sonos.com/

26 replies

Lyricist I
Jul 24, 2023 10:54 AM UTC

Yes, many people in this thread this morning - 

 

 

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Lyricist III
Jul 24, 2023 10:55 AM UTC

Yeah same here, this is probably a better thread than that old one tbh... 

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Contributor I
Jul 24, 2023 11:02 AM UTC

Cheers jonnystarfish, maybe it’s just a temporary problem, I can still play it through the app on airplay so I’ll persevere for now 

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Never throw water on a chip pan fire
Contributor I
Jul 24, 2023 11:05 AM UTC

 

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Lyricist I
Jul 24, 2023 11:10 AM UTC

Same for me since 10.00am. 

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Lyricist I
Jul 24, 2023 11:14 AM UTC

Same here

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Contributor I
Jul 24, 2023 11:16 AM UTC

Same here.

If I say to one of my Sonos speakers “Alexa, play Radio 2”, it will play it from BBC Sounds, but doesn’t show the station logo or any song info or anything on the Sonos desktop or mobile app - just a generic musical note icon, so it’s almost like it’s a different version of BBC Sounds playing.

Trying to select Radio 2 or any other BBC radio station though the Sonos app on desktop or phone says that it is “no longer available”.

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techiebodAnswer
Lyricist I
Jul 24, 2023 11:18 AM UTC

Sonos have acknowledged the fault here: https://status.sonos.com/

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craigskiAuthor
Local Superstar
Jul 24, 2023 11:41 AM UTC

Working again now for me.

PS -  can the mods change subject typo? should be BBC Sounds not BBS

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Contributor I
Jul 24, 2023 12:19 PM UTC

This is now ok for me, cheers team, a job welldone 

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Never throw water on a chip pan fire