sonos app will not connect to wifi or doesnt recognize it. keeps telling me all the time to update my products. there is only one SSIS in my house

Forum|Forum|1 year ago
December 28, 2024
2 replies
170 views

Sonos app keeps not recognizing my wifi network and wants me to update all my products. There is only one SSIS in my house

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Best answer by Airgetlam

What Sonos products? Have you tried wiring a Sonos device directly to your router with an Ethernet cable, waiting a minute, then opening your controller? Have you called Sonos Support directly to discuss it?

AirgetlamAnswer

What Sonos products? Have you tried wiring a Sonos device directly to your router with an Ethernet cable, waiting a minute, then opening your controller? Have you called Sonos Support directly to discuss it?

Bruce

Stanley_4

Grand Maestro

Sounds like you might be on the S1 app?

I don’t know about the update solution, seen it discussed but not paid a lot of attention as I’m not on S1. A forum serch might help you out.

The WiFi may be an interference issue, I’d start here:

https://support.sonos.com/en-us/article/improve-your-sonos-products-wifi-connection

Sign up

Login to the community