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David Halushka
Contributor II
Feb 3, 2025 5:08 PM UTC
Answered

Sonos App - Recently Played Items

I have the new Samsung S25 Ultra and running app version 80.16.32. I also have an S23 Ultra that I getting ready to trade in that is running the same app version. When I open my Sonos app, the recently played items at the top flash very briefly with what I have played, but then they go blank. I cannot tap on any of them and I cannot seem to find a way to get them to display. Is anyone else having this issue, or had it and resolved it?

Thanks for any help.

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Sotiris C.
Sotiris C.Answer
Sonos Staff
Feb 5, 2025 1:14 PM UTC

Hello ​@David Halushka, welcome back!

I am sorry to hear you are experiencing issues with the Recently Played items in the Sonos App.

I was unable to reproduce this using several music services as sources within the Sonos App.

You’re already in the latest app version, so there is no need to check for updates. Other troubleshooting steps would be to:

  • Reset the Sonos App.
  • Uninstall and re-install the Sonos App. Download the Sonos App.
  • Perform a network connection refresh by rebooting all networking devices involved. Start with your Router → Sonos → Controller (smartphone/tablet).

If you are still having trouble viewing and selecting items from the Recently Played list, please Submit Diagnostics and reach out to our Support Team for live troubleshooting.

They have tools at their disposal to provide you with advice and information specific to your Sonos System and what it reports.

I hope this helps.

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1 reply

Sotiris C.
Sotiris C.Answer
Sonos Staff
Feb 5, 2025 1:14 PM UTC

Hello ​@David Halushka, welcome back!

I am sorry to hear you are experiencing issues with the Recently Played items in the Sonos App.

I was unable to reproduce this using several music services as sources within the Sonos App.

You’re already in the latest app version, so there is no need to check for updates. Other troubleshooting steps would be to:

  • Reset the Sonos App.
  • Uninstall and re-install the Sonos App. Download the Sonos App.
  • Perform a network connection refresh by rebooting all networking devices involved. Start with your Router → Sonos → Controller (smartphone/tablet).

If you are still having trouble viewing and selecting items from the Recently Played list, please Submit Diagnostics and reach out to our Support Team for live troubleshooting.

They have tools at their disposal to provide you with advice and information specific to your Sonos System and what it reports.

I hope this helps.

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