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JSF1969
Contributor I
May 19, 2024 7:12 PM UTC

Sonos App - Issues like everyone else 🤬

So upgraded, absolutely useless! Loses speakers, playlists, connections, preferences. 
Wondering if Sonos have back ended an AI engine in to this update and wrecked it? 
any idea when an update will be coming? 
Thanks all. 

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    4 replies

    Gaham
    Headliner I
    May 19, 2024 7:15 PM UTC

    Details are here:

    I don’t think they will hit the dates though.

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      Anonymous
      Jun 11, 2024 4:43 AM UTC

      Hi there.  Since the day you updated the Sonos App, the app is not working properly.  It's very slow when it opens, and many times it doesn't work, it can't open and I have to delete the app from my phone, then download it again and it causes problems again.  Put the old app back and it was 1000 times better.  Why do something when it wasn't necessary. New Sonos App is rubbish.

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      JSF1969Author
      Contributor I
      Jun 12, 2024 4:46 PM UTC

      I think that it’s is incredibly naive of Sonos to be launching a line of headphones when they still have a suboptimal app out there and so many people complaining. I for one would not even consider another purchase until this outstanding series of issues are solved. 

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      Rhonny
      Prodigy III
      Jun 12, 2024 5:03 PM UTC

      I think that it’s is incredibly naive of Sonos to be launching a line of headphones when they still have a suboptimal app out there and so many people complaining. I for one would not even consider another purchase until this outstanding series of issues are solved. 

      They have a suboptimal app precisely because they were launching their headphones. 

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