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zmann7
Contributor I
April 26, 2025

Sonos AMP with 3 speakers connected won't Allow EQ adjustments. They are Gray'd out.

  • April 26, 2025
  • 2 replies
  • 154 views

See pic.

 

They currently have the system setup to connect to their hotspot as the internet isn’t installed yet.  It’s playing through the speakers but won’t allow EQ adjustments.  I believe they are streaming Spotify currently.  

 

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2 replies

DonkeySong
Enthusiast I
April 26, 2025

Any app updates or firmware updates for your amp? I’m on firmware:

84.1-64070

I would delete then reinstall the app.

 

    AjTrek1
    AjTrek1
    April 26, 2025

    The “balance Slider” was an issue with iOS nine (9) months ago but has since been corrected. I can confirm the fix as I started the original thread. See below:

    As suggested by ​@DonkeySong  make sure everything is up-to-date (i.e. Sonos and your device). Also, as you say you are using three (3) speakers...I wonder if that has affect 🤔. You might try removing the third (3) speaker.

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