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zmann7
Contributor I
Apr 26, 2025 6:11 PM UTC

Sonos AMP with 3 speakers connected won't Allow EQ adjustments. They are Gray'd out.

See pic.

 

They currently have the system setup to connect to their hotspot as the internet isn’t installed yet.  It’s playing through the speakers but won’t allow EQ adjustments.  I believe they are streaming Spotify currently.  

 

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2 replies

DonkeySong
Enthusiast I
Apr 26, 2025 7:01 PM UTC

Any app updates or firmware updates for your amp? I’m on firmware:

84.1-64070

I would delete then reinstall the app.

 

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    AjTrek1
    AjTrek1
    Apr 26, 2025 7:31 PM UTC

    The “balance Slider” was an issue with iOS nine (9) months ago but has since been corrected. I can confirm the fix as I started the original thread. See below:

    As suggested by ​@DonkeySong  make sure everything is up-to-date (i.e. Sonos and your device). Also, as you say you are using three (3) speakers...I wonder if that has affect 🤔. You might try removing the third (3) speaker.

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