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Contributor I
May 30, 2024 10:46 PM UTC
Question

sonos amp keeps resetting its volume to 10%

For some reason, my Sonos amp keeps changing the volume down to 10% whenever I play music through tidal. Issue doesn’t occur whenever I’m using Amazon or any other channel
 

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2 replies

Contributor I
May 31, 2024 12:15 AM UTC

It doesn’t sometimes when listening to other sources but it’s only consistent on tidal so far. Also only happens on the one Sonos amp device. I have 4 Sonos amps in addition to others. 

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Ken_Griffiths
May 31, 2024 12:47 AM UTC

It doesn’t sometimes when listening to other sources but it’s only consistent on tidal so far. Also only happens on the one Sonos amp device. I have 4 Sonos amps in addition to others. 

It may be a fault - check if it’s getting hot and check its wiring etc. See this link too:

 

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