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John Mac
Contributor I
December 2, 2023

Sonos 1 updated app

  • December 2, 2023
  • 2 replies
  • 64 views

Help please. Sonos 1 updated app has dropped off my sub & play 3 speaker and is asking to turn on bluetooth??

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2 replies

Stanley_4
Stanley_4
Grand Maestro
December 2, 2023

Power down all Sonos, reboot the router, close the Controller.

Power up Sonos and re-open the controller, with any luck you’ll have all back.

 

You can likely avoid this by setting static/reserved IP addresses for your Sonos using your router’s DHCP settings page. It is usually just a few clicks, not rocket science.

controlav
controlav
Lead Maestro
December 2, 2023

Neither the Sub nor the Play:3 support Bluetooth.

I am guessing that message is from your OS (Android?) as a pre-requisite to enabling WiFi.

If problems persist, post a screenshot of this Bluetooth message.

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