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nigelgower
Contributor II
November 12, 2025

sonos 1 app on windows 11

  • November 12, 2025
  • 4 replies
  • 1533 views

hi   

have been using phones both android and apple lately to run system  - tonight used laptop  i cannot add new radio stations or see settings  - i am offered update but assume that is to sonos 2 and the system is all old so dont want to do this.   the only things i am offered are check for  updates and change language -  any thoughts

 

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4 replies

Airgetlam
Airgetlam
November 13, 2025

The windows app, for all practical purposes, hasn’t been touched since they ‘retired’ it, other than bug fixes. If you’re doing any management tasks, basically anything other that music playback, you’re better off using either the mobile controller, or possibly the new ‘web’ app, which I haven’t tried. 
 

I’d be curious as to a screenshot of the ‘update’ screen you get. There is certainly a difference between an update to S1, and an upgrade to S2. For your use case, it might be easier to just delete your Windows controller from your Windows PC, and just download a fresh version from Sonos. I’d use the mobile devices you have to check to ensure the speakers are up to date, which the fresh download of the S1 controller from the Sonos website will be expecting. 

Bruce
controlav
controlav
Lead Maestro
November 13, 2025

Your S1 app is out of date (it still get occasional updates), click Update and you’ll get the latest S1 app and the disabled features will work again.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
    nigelgowerAuthor
    Contributor II
    November 14, 2025

    Hi  the update seemingly downloads then fails to install.

    will try deletion and reinstall 

    nigelgowerAuthor
    Contributor II
    November 14, 2025

    hi  have deleted and reinstalled   it gets more odd  -   had to re-authorise Plex and BBC sounds  both work as they did before on phone Plex now works again as it did  BBC sounds is still the issue but assume will just have to use phone

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