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gremlin037
Contributor I
Jul 3, 2024 1:09 PM UTC
Question

'Something went wrong' when selecting Top Picks, Discography, etc

Hi. 

 

First post, due to the frustration of dealing with the new app (yeah, join the back of the queue, I know).

Recent issue: when searching for an artist, the app finds it from my Deezer account, but if I try to select Top Tracks, Discography, etc, I get the really helpful ‘Something went wrong’.

Deezer is linked as a service.

 

Any suggestions?

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    5 replies

    Bumper
    Bumper
    Jul 3, 2024 1:21 PM UTC

    If you have the Desktop app or Sonophone check to see if this works there. 

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    gremlin037Author
    Contributor I
    Jul 3, 2024 2:17 PM UTC

    Desktop app shows Deezer as a service, but if I try searching for artist, song, etc. it tells me ‘There was a problem searching. Please try again’.

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    Twazo
    Lyricist I
    Jul 5, 2024 5:01 PM UTC

    Is this a widespread issue with sonos and deezer as I have the same problem. Almost un usable. Having to search in amazon music instead just to find and play something.

    Is there a fix?  App and players are all up to date.

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    FM1
    Avid Contributor I
    Jul 6, 2024 8:48 AM UTC

     

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    Twazo
    Lyricist I
    Jul 6, 2024 12:57 PM UTC

    Just got round this issue by uninstalling latest version of app and going back to 16.1. Works perfectly now. And I get the old interface back which is way better. Win win.

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