'Something Went Wrong' Notice When I Try to Access My Tidal Playlists From SONOS APP ON ANDROID

4 replies
264 views
Translate All

I have updated SONOS, TIDAL, rebooted my router, uninstalled and reinstalled both, and still no solution. I have not re-authorized TIDAL because that selection isn’t available on my app. I am really close to closing my account and going elsewhere, especially when there is no human customer support.

Any suggestions? Note, the Windows desktop app works fine. TIA.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

AirgetlamAnswer

Bruce

AirgetlamAnswer

Translate

Bruce

Airgetlam

As far as I’m aware, Sonos Support still takes phone calls. I don’t believe they’ve hooked up any voice chatbots to Sonos Support . Although they do appear to have a Chatbot hooked up to their ‘chat’ service online.

Translate

Bruce

B

Byte366

Lyricist I

I'm having the same issue. Had them on the phone weeks ago to no avail

Translate

C

CBETKATA

Lyricist I

I uninstalled the current version and rolled back to an older one of the Sonos app (late August or early September) and now everything works fine. It looks like that Sonos messed up something with the latest update, which I guess will be fixed later

Translate

Sign up

Login to the community