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Contributor I
April 17, 2021
Answered

Some tracks on my Sonos playlist are skipped!

Hi there,

I noticed some tracks on a Sonos Playlist I created some years ago can’t be played anymore. The player would skip them and go directly to next track. I never encountered this issue before. I have my tracks on my personal server which is connected to my Wi-Fi router and my Connect system is also connected to this router. The playlist was created some years ago, before Sonos started to mess up with different controllers. My controller is now called S1. S2, apparently, is not compatible with my Connect. Though I have also a black Amp that would be compatible with S2  but I don’t want to use 2 different controllers

On the other end when I go to directly to my music library and play the tracks directly, outside the playlist, there are no issues.

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Corry P
Corry PAnswer
Sonos Staff
April 21, 2021

Hi @ManuMac 

Welcome to the Sonos Community!

iTunes (or Apple Music as it’s called now, annoyingly similar to Apple Music which is a streaming service), for example, can rearrange your music files into folders named after the metadata in the files. If the metadata for some files was adjusted, they may now sit in different folders or have slightly different filenames. I recommend you follow @John B’s experiment advice, as you’ll probably find that the playlist entries are just needing updated to reflect these changes. The fact that these tracks play if selected manually supports this.

 

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

12 replies

April 22, 2021

Hi there!!

Thanks a lot for all the good help! Indeed the files played well from the direct location in the music library. Now I removed the tracks that skipped from the playlist and added them again. It seems to work nicely. Great!

Does this mean now that the playlist in updated in both Sonos clients: the Connect and the Amp?

Thanks again

Yes.  Any changes are copied to every speaker and player in the system.

Corry P
Sonos Staff
April 22, 2021

Hi @ManuMac 

Thanks a lot for all the good help! Indeed the files played well from the direct location in the music library. Now I removed the tracks that skipped from the playlist and added them again. It seems to work nicely. Great!

Glad to hear it - thanks for letting us know!

Does this mean now that the playlist in updated in both Sonos clients: the Connect and the Amp?

Yes. You needn’t do anything else (apart from enjoy the tunes!).

 

Edit: Too slow again :(

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein