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Contributor I
May 8, 2024
Question

sleep timer missing on new app

  • May 8, 2024
  • 142 replies
  • 15692 views

Why have Sonos removed the sleep timer function in the new App . This makes my speaker useless to me. 
   Waiting for a response from Sonos but if nothing forthcoming I will have to ditch it and change brands as I use it all the time. 
 

if you’re having the same issues please email Sonos as well, the more that do should hopefully make them take some action !! 

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142 replies

Lyricist I
May 8, 2024

Dlaczego brakuje możliwości ustawienia alarmu????? Chcę starą wersję aplikacji, a jak nie to sprzedaję głośniki i zmienię na inną firmę. Skandal!!!

Lyricist I
May 8, 2024

Really missing the sleep timer on new app…

I completely agree. Such a basic function of their app and to miss this in an alleged upgrade makes zero sense to me. I also use this daily. Hope it’s fixed soon. 

Contributor I
May 8, 2024

It's totally inacceptable to remove such important features that we use daily! Like what were they thinking!

May 8, 2024

I think its important to make a distinction between what has been removed and what isn’t yet present, although to the end user the distinction is moot.

We know alarms are present in the underlying OS and therefore is present on the speakers and amps.  The UI of the phone app is clearly unfinished (and yeah that is another way of saying rushed out).  But alarms clearly haven’t been removed.l, per say.  I’m not excusing it, I’m just saying it’s not in the app — yet, but it hasn’t been removed from the OS.  I don’t know why I’m saying this when Sonos should have stepped in by now and calmed the waters here, but they haven’t.  Sit tight, the missing bits will be added in, though they can’t come soon enough. 

Trending Lyricist I
May 8, 2024

The sleep timer was something that I used daily. It was a really poor decision to release an updated app without supporting it, or to *at least* let customers know that it’s not supported before encouraging them to upgrade to the new app.

Update: I also emailed the CEO, and suggest others do as well.

Lyricist I
May 8, 2024

I am furious with Sonos. Removing the alarm clock just like that. Do they know their customers or even care about what we care for? Never have I been this angry with a company as I am with Sonos at this moment. 

Lyricist I
May 8, 2024

As per an earlier suggestion, I’ve emailed the CEO. This app is such a backwards step. As well

as critical features being missing (sleep timer, alarms), we’re also having huge issues with music playback since upgrading (audio books jump all over the place, music just stops all the time, albums play out of sync, what is playing is not what’s displayed on the app, content from music library displays no information at all on the app screen, etc., etc.) Have been using Sonos for over a decade, but this is the worst it’s been. A terrible upgrade, which seems to have had neither proper testing nor decent feedback from end users.

Trending Lyricist I
May 8, 2024

You can use Hey Sonos stop playing in ? Hours.

I used Alexa, this worked. Thanks!

Contributor II
May 8, 2024

Unacceptable no sleep timer what were they thinking!!!!

Lyricist I
May 8, 2024

I am also a regular user of the sleep timer option. 
An alternative for now could be to use the timer in iphone and set action as „stop playing“. It works but, I hope that they bring back the option. 
Also, its a bit annoying that we cannot access the EQ directly from the volume control :(