Siriusxm drops S2
Siriusxm streaming drops after 1 hour and sometimes sooner. Seems to be slightly less of a problem if I use Line-In rather than Group to get the signal to various rooms.
I have two calls into some very patient techs who both spend a lot of time. The source of the problem has not been reliably established. Mysteriously, all music services but SiriusXM work without issue. Siriusxm streaming drops but Siriusxm On Demand is trouble free. Seemed less of a problem with S1. Never solved with S2 and Port (which replaced a Connect).
Asus RT-AC 5300 router receives ISP service from ATT router (whose Wifi is turned off). Sonos linked to the Asus RT-AC 5300. There is an Asus AC-68U access point that does not link with any of the Sonos Speakers. The ISP is 25+ MB.
There are 12 Sonos products. For all other functions, everything works. There are products distributed on 4 levels.
The techs turned speakers off and on remotely. I had to do the reset manually on two or three speakers. Initially, the reset seemed to help, but the best it ever got was less than 2 hours without dropping. The second tech created a test in which a speaker would be added to a successful speaker to see which speaker addition resulted in a drop. I was encouraged to continue testing on my own. The problem is that soon, the dropping started on the first speaker.
I will continue to call Support and submit diagnostic reports. Has anyone had any luck consulting with Sirius? Should I be doing a hard reset rather than the 10 second off and on?
Appreciate any suggestions.
Richard