Contributor I

SiriusXM Cover Art Not Updating

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I can’t say exactly when this started, but recently, I’ve noticed that the Sonos App no longer shows album cover art when listening to Sirius XM channels. When listening to Classic Vinyl, for example, the app shows a graphic for the channel, but it’s static and doesn’t change with the song. Artist and song name change as expected.

The SiriusXM app, on the other hand does display the album art.

Anyone else seeing this?

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ScottN

Lyricist I

Yes, same thing as well. I’m assuming this happened when Sirius updated their app a while back. I haven’t been able to find a solution.

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Airgetlam

Might be worth contacting SiriusXM, so they are aware, and can fix their servers.

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Bruce

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User458633

Contributor I

I’m not getting the live channel information when growing the All Live channels menu. Just shows the channel, but not the artist or song info. WTF?

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Airgetlam

Have you contacted SiriusXM?

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Bruce

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OldManWithers1917

Lyricist II

Yes, same here. At the same time as I lost artwork, I also lost the ability to browse channels by category (rock, pop, classical, etc.). Now I can only look at a list of channels in number order. ☹️

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KBH MDriver

Lyricist I

I have had the same problem for over two months. Do not believe this is a Sirius problem, because if you select a Sirius Channel that is music only, no DJ, the album art is displayed (Deep Tracks, Real Jazz, Watercolors). Would appreciate the Sonos team addressing this problem.

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Airgetlam

Curious as to your logic about this being an issue with Sonos. How do they address this?

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Bruce

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OldManWithers1917

Lyricist II

I am suspicious that SiriusXM made some underlying changes to their API that have affected Sonos. The good news is that the ability to browse channels by genre is back, in fact there are a lot more capabilities in that regard now than there were before. I think Sonos still has to do some work in the app to receive and display album artwork on a consistent basis. I don’t have enough information to explain why it works sometimes but not all the time.

I tried playing the same channel first in the SiriusXM app, then on the Sonos app, and they weren’t displaying the same thing:

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Airgetlam

Sonos has a single API called SMAPI (Sonos Music Application Programming Interface) that all streamers use, including SiriusXM. Sonos doesn’t make or maintain individual use cases for each streaming company.

Sonos displays whatever information is sent to them by the SiriusXM servers.

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Bruce

jgatie

I am suspicious that SiriusXM made some underlying changes to their API that have affected Sonos. The good news is that the ability to browse channels by genre is back, in fact there are a lot more capabilities in that regard now than there were before. I think Sonos still has to do some work in the app to receive and display album artwork on a consistent basis. I don’t have enough information to explain why it works sometimes but not all the time.

I tried playing the same channel first in the SiriusXM app, then on the Sonos app, and they weren’t displaying the same thing:

Sonos doesn’t use the SiriusXM API. It’s SiriusXM who used the Sonos API, and it is SiriusXM who determines what is displayed via that API. See the following:

https://docs.sonos.com/docs/how-sonos-works

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