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Contributor I
February 23, 2024
Answered

sirius xm channels are not showing on sonos app when requesting live channels

  • February 23, 2024
  • 2 replies
  • 230 views

In the Sirius XM app, channels do not list. Favorites show and play, but the other channels do not list. I have rebooted the Sonos and the router. It is the same on all devices having the Sonos app.

 

i sent diagnostics

 

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Best answer by Corry P

Hi @Jimls 

Welcome to the Sonos Community!

We can’t assist with issues with the Sirius XM app and what it does or does not display - I recommend you contact Sirius XM directly for assistance. 

I hope this helps.

2 replies

Corry P
Corry PAnswer
Sonos Staff
February 26, 2024

Hi @Jimls 

Welcome to the Sonos Community!

We can’t assist with issues with the Sirius XM app and what it does or does not display - I recommend you contact Sirius XM directly for assistance. 

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
Corry P
Sonos Staff
February 29, 2024

Hi @Jimls 

If, on the other hand, you meant that you cannot see Sirius XM channels when looking at the Sirius container within the Sonos app, I recommend you get in touch with our technical support team who will try our test account on your system and gather some info to help with our investigation.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein