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Contributor I
October 26, 2023
Answered

sirius channel stopped working

  • October 26, 2023
  • 3 replies
  • 130 views

Sirius channel stopped working. Deleted it. Went back to add it and it won't add to the channels list.

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Best answer by Airgetlam

Check your address as set up at the account level at www.sonos.com, they use that to filter what can be seen in the controller. If that’s correct, try a reboot of your router. Finally, if that doesn’t fix it, call Sonos Support directly to discuss it.

3 replies

Airgetlam
AirgetlamAnswer
October 27, 2023

Check your address as set up at the account level at www.sonos.com, they use that to filter what can be seen in the controller. If that’s correct, try a reboot of your router. Finally, if that doesn’t fix it, call Sonos Support directly to discuss it.

Bruce
Contributor I
October 30, 2023

Thanks, I did reboot the router and the Sonos a couple of times while working with Sonos support for almost 3 hours. They used screen share on my phone, and still couldn’t get it to work. It’s been working fine for 3 years, until last week.

Update: I canceled my membership in the Beta group, and it went back to working almost immediately.

Lyricist III
November 1, 2023

Same here, Sirius just stopped working a couple of days ago. I did the dreaded “uninstall” controller on two Mac’s to re-install (since that’s the only way I can get updates to work with OS - every single time) and I’m not even on Beta… super @#$@! frustrating.