sirius channel stopped working

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Sirius channel stopped working. Deleted it. Went back to add it and it won't add to the channels list.

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AirgetlamAnswer

Check your address as set up at the account level at www.sonos.com, they use that to filter what can be seen in the controller. If that’s correct, try a reboot of your router. Finally, if that doesn’t fix it, call Sonos Support directly to discuss it.

Bruce

AirgetlamAnswer

Check your address as set up at the account level at www.sonos.com, they use that to filter what can be seen in the controller. If that’s correct, try a reboot of your router. Finally, if that doesn’t fix it, call Sonos Support directly to discuss it.

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Bruce

E

eagletouchAuthor

Contributor I

Thanks, I did reboot the router and the Sonos a couple of times while working with Sonos support for almost 3 hours. They used screen share on my phone, and still couldn’t get it to work. It’s been working fine for 3 years, until last week.

Update: I canceled my membership in the Beta group, and it went back to working almost immediately.

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MotoBella

Lyricist III

Same here, Sirius just stopped working a couple of days ago. I did the dreaded “uninstall” controller on two Mac’s to re-install (since that’s the only way I can get updates to work with OS - every single time) and I’m not even on Beta… super @#$@! frustrating.

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