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Manisboy
Contributor II
May 8, 2024
Question

Setting / changing alarms in new app

  • May 8, 2024
  • 108 replies
  • 6042 views

I have updated to the new app. Like the new layout, but how do I access, set and remove alarms on my system, now? 

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108 replies

Lyricist I
May 9, 2024

Hi 

Over to product management and quality assurance for now planning a proper release and impact on features that are highly used!

time to make a sprint shorter and damage control

 

unfortunate to head of product for his/her lack of oversight on the migration process

 

alarms going on automatically and can’t turn them off!!! This hurts 

 

 

Contributor I
May 9, 2024

The testers didn't pay attention to setting the alarm. Update since yesterday evening. Pretty cumbersome app. You have to search, so you have to search for the alarm. They say: "Set", "Manage" and "See alarm". Unfortunately there isn't one. I have Android and yesterday I turned off the alarm because I had days off. And now I can't set it anymore. Please come back soon.  

Lyricist I
May 9, 2024

What a dreadful update. Setting alarms is, in my humble opinion, a must have for Sonos. Luckily I was able to rollback my update. Turned off automatic updates until Sonos address this issue. What a way to drop the ball.

Lyricist I
May 9, 2024

This ambush, non-negotiable update is bad enough, but to remove a KEY function like Alarm, that we use every single day is ridiculous.

What UX redesign genius thought this was a good idea.

Please restore immediately.​​​​​​​

Lyricist II
May 9, 2024

I have updated to the new app. Like the new layout, but how do I access, set and remove alarms on my system, now? 

Please can someone at SONOS explain how do you do an upgrade and then leave fundamental functions like the alarm out?!?!?    Someone’s head need to roll for allowing a half developed app to be released. What a joke!!

Lyricist II
May 9, 2024

Was any user research or design testing conducted before removing features and changing the UI? I have a hard time believing alarm functionality is not a key feature… PLEASE bring this back asap!

I cannot actually believe in today’s day and age that a major company like SONOS could allow a half developed app get released. WTF!?!?!?  
 

Best you start an urgent sprint to fix your mess SONOS and fire the idiots who allowed this. 

Contributor I
May 9, 2024

Really? Please tell me this was an oversight and will be added to the update. Like everyone else here I thought the alarm and sleep timer were some of the best functions of the app. I used them daily. Without them Sonos is basically just another set of speakers. 

Lyricist I
May 9, 2024

Whose idea could this possibly be, to remove one of the most important functions of the whole Sonos  system the alarm.  I use it pretty much every single morning and now it’s gone!! I was actually convinced that I must be mistaken and that’s why I came onto forum to find out. I really can’t believe it

Lyricist I
May 9, 2024

My son has been unable to set an alarm for tomorrow when he has an exam.. as he has autism trying to explain there are alternative alarms available in the house is not ideal at bedtime.. you have lost his and our trust. Boo to you!

Lyricist II
May 10, 2024

The worst time to discover Sonos hires the least competent product managers is 10pm when trying to adjust an existing alarm.

 

Alarms playing bloomberg radio was the single reason I had a sonos speaker.