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Contributor I
April 22, 2025

says im not the owner wont work

  • April 22, 2025
  • 2 replies
  • 136 views

Says I’m not the owner, IVE DONE NEARLY EVERYTHING, reset, app delete,  Sonos has to continue to login at ever step very frustrated this going on 2 hours 

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2 replies

jgatie
April 22, 2025

Take a breath . . .  What app are you using (iOS, Android, Mac, PC?).  Exactly what are you trying to do when it tells you you are not the owner?

jgatie
April 22, 2025

Note, more than likely your system is not registered to the account you think it is.  You need to transfer ownership to another account.  Go to Settings » Manage » Transfer System Ownership » Continue to do so. Make sure your whole Sonos system is online in the app when you do so.