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Contributor I
May 5, 2025 2:49 PM UTC
Answered

Saavn not working even after reauthorisation

Hi, Saavn stopped working on my Sonos System a week ago. I completed reauthorisation, it didn’t work. I cleared all chashe and Restared Sonos app from scrath and authorised again and yet Saavn music doesn’t play.
I have submitted dignoctics. Your confirmation number is: **********.

 

Moderator edit: Diagnostic number recorded and removed

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omijiAnswer
Lyricist II
May 7, 2025 5:00 PM UTC

As an update, level 2 support have confirmed that there is currently a Saavn outage and they are looking in to this. This is now also mentioned on the Sonos service status page.

12 replies

Contributor I
May 11, 2025 12:13 PM UTC

Thanks ​@omiji : Any idea when will this outage get fixed? It has been more than a month now... 

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Lyricist II
May 11, 2025 5:26 PM UTC

Thanks ​@omiji : Any idea when will this outage get fixed? It has been more than a month now... 

Saavn has been working normally for me since yesterday. The Sonos service status page also confirms it is working now.

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