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S2 Controller software not loading on Windows 11

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Recently, the Sonos S2 Controller software fails to load on my Windows 11 laptop. It shows the splash logo but that just stays on the screen and gets no further. I can only close it via Task Manager. I have uninstalled Sonos, rebooted, downloaded the installer and installed it, but the same thing occurs. Any ideas? Perhaps a recent Windows Update has broken something?

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Hi

Did you download the S2 controller from here? If not try it to see if that version works.

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FatOldSunAuthor

Trending Lyricist I

Hi

Did you download the S2 controller from here? If not try it to see if that version works.

Yes that’s exactly where I downloaded it from.

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You may want to call Sonos Support directly to discuss it. They can likely help look at any error logs, and figure out why it is failing to run.

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Bruce

Lead Maestro

Next week the Desktop app will be obsolete, and you can use the new Sonos web app.

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Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

I think May7 is two weeks away, currently ;)

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Bruce

FatOldSunAuthor

Trending Lyricist I

Thanks, I can cope with just using the Android app and then I’ll see what happens when the web version appears.

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Lead Maestro

I think May7 is two weeks away, currently ;)

Doh. Math is hard.

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Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.