S2 App quits

Hi and thx to all.

had not the time to start the Sonos service procedure due to Easter Egg search…🪺

I will report within a couple of days.

One mysterious thing is, if I do a search in the services list, it work fine…

Happy Easter

Well, I did some more evaluation today.

It could result from a specific entrance in the Sonos list of Services. Maybe from the kickout of „radio.net“…

However as mentioned before, I‘ve filtered/searched another service from the list, called „mytuner“ and it worked with no problem.

So the issue is temporarly solved. If I‘ll find some time the next days, I‘ll start a chat with Sonos support.

Stay tuned…

I‘ve promised an update:

Today, I did a check again. (remember my last post☝️)

Scrolling down the Sonos list of services - and it works fine as expected.

So, as an personal conclusion, the mysterious „shut down of the app while scrolling the list“ has to do with either the kick out of „radio.net“ (poss. a German thing?!)

or Sonos did some fix internally…😳?

Thx to all 

To the best of my knowledge (not definitive) all Sonos does is check that a server is there to present/authorize against. If that particular server is down (and it is not a Sonos server), then the service won’t appear in the list. 

And of course, the same goes for each service’s content. If a particular service isn’t presenting a radio station to Sonos, it won’t appear in that service’s display…so if they show station X but not station Y, it’s because station Y isn’t giving any information to the streaming service, who then passes on that data to Sonos. 

It’s always more convenient to contact Sonos about these issues, particularly given they provide these forums,  but frequently, I expect, these actually aren’t Sonos issues. 

The list of available services comes from a Sonos server, and it is unique to each supported geography, so I assume the German list was broken in some way which caused the app to crash. Either Sonos fixed the list, or fixed the app so it didn’t crash, or both.

How does that list from Sonos get populated? 

Populating it is likely less than fun:

Fetch all the Sonos partner’s links.

Test that the link is working.

Make the (internal use only) master list.

Make subsidiary (customer) lists from the master, reflecting geographic restrictions for each supported country.

I am with controlav‘s explanation👌

By easy thinking, I have in my mind that somebody simply forgot to update some server database right after the disappearance of „radio.net“ in Germany.

Meanwhile the update (whoever it did…) took effect and the app works fine again. 

Thx to all