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Contributor I
Oct 18, 2025 10:22 AM UTC
Answered

s1 suddendly not compatible

S1 suddenly saying 4 of 7 speakers are incompatible. 
 

2x Play:5 & Connect:Amp ok.

Playbar, Sub & 2x Play:1 now incompatible. 
 

Was all working fine yesterday. 
 

 

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Stanley_4
Stanley_4Answer
Grand Maestro
Oct 18, 2025 2:37 PM UTC

If the above doesn't work, power down all Sonos, reboot router, reboot controller, power up the Sonos. If any are wired to Ethernet power them up first.

2 replies

Pools-3015
Prodigy I
Oct 18, 2025 11:06 AM UTC

Have you tried restarting your phone or resetting the app?

Have you rebooted the speakers?

Did you happen to do an update yesterday? 

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Stanley_4
Stanley_4Answer
Grand Maestro
Oct 18, 2025 2:37 PM UTC

If the above doesn't work, power down all Sonos, reboot router, reboot controller, power up the Sonos. If any are wired to Ethernet power them up first.

Translate