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Contributor I
February 15, 2025
Answered

S1 Controller obsolescence?

  • February 15, 2025
  • 11 replies
  • 778 views

I'm wondering why I'm no longer able to play my Mixcloud content on my Sonos speakers. Adding my uploads to the queue, at first there's nothing (error 1002), but soon after the queue does appear. However, when I try to play the queue, nothing will play. If I try to play an individual song-mix "show" from the list of uploads, I get the error again, and nothing happens. I can play my bought content an Bandcamp okay in shuffle mode. I tried playing a Featured Playlist from Tidal, but got the error again and nothing. I'm not able to clear the Mixcloud queue that's still showing. When I try to play a radio station, after some spinning of the circle I get "Unable to play the radio station".

Is this a known problem with Sonos? If so, is it something that will ever be remedied?

Further investigation leads me to believe that Sonos is rendering my speaker relegated to the S1 Controller obsolete. Offering me a 30% discount on an upgrade is not something I want or should need to do. The old speaker sounded fine, and worked fie.

Boo to you!!!

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Best answer by Raleighpost007

This is the answer from Mixcloud: 

Jodie (Mixcloud Support) 

Feb 14, 2025, 16:45 GMT 

Hi there, 
 
Thanks for getting in touch.
 
We've identified an issue affecting playback for some shows on Sonos.
 
Our team is actively working on a fix as soon as possible.
 

11 replies

Airgetlam
February 20, 2025

That would track with my understanding, ​@drümmkopf . I don’t think any changes have been made to S1 in a long time, other than security/bug fixes. It would be odd for Sonos to set up something ‘special’ for MixCloud, when all streamers use the same code to stream. I’d be betting on some change on the MixCloud servers that Sonos has been told to point to. 

Bruce