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bockersjv
Local Superstar
Dec 4, 2022 7:16 PM UTC

Room keeps renaming to Dining Room

Odd issue. Having terrible problems with Trueplay in my Cabin (will feature in a future thread) so reset the Two play 5s and Sub. Added them as Cabin, but for some reason the room name keeps changing to Dining room.  Very strange. Change them to Cabin and a few days later they change back.  

Diagnostic 1191341600

Anyone else experienced this.

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10 replies

buzz
Grand Maestro
Dec 4, 2022 7:24 PM UTC

Are these players included in a voice control scheme? As I recall, Alexa can sometimes revert a player to a former name. If so, you’d need to change the name in Alexa.

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Airgetlam
Dec 5, 2022 3:43 AM UTC

Apple’s HomeKit can rename rooms, certainly. 

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Bruce
bockersjv
bockersjvAuthor
Local Superstar
Dec 5, 2022 10:44 AM UTC

Mmm I have both.  Just moved to a eero Mesh service and so far they have not changed identity.

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bockersjv
bockersjvAuthor
Local Superstar
Dec 21, 2022 4:08 PM UTC

This is still happening,  may take a day ,may take 5days.

Diagnostic 240391277

Driving me mad.

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106rallye
Dec 21, 2022 6:43 PM UTC

Have you tried removing Alexa and Homekit?

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bockersjv
bockersjvAuthor
Local Superstar
Dec 21, 2022 8:37 PM UTC

Yep. Done but still it changes. I can’t find any trend either. 

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Corry P
Sonos Staff
Dec 22, 2022 9:35 AM UTC

Hi @bockersjv 

The only documented way of this happening is due to Apple HomeKit.

I recommend checking every Apple device for HomeKit being installed and the Dining Room having been added to it. A Sonos room name change simply will not stick if the room is included in HomeKit, unless the name is changed in HomeKit.

I hope this helps.

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"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
Dec 22, 2022 9:40 AM UTC

In past cases, whenever anyone has come back saying they have eliminated Homekit, it still turned out to be Homekit that was to blame, lurking in some vestigial form on a forgotten device.

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bockersjv
bockersjvAuthor
Local Superstar
Dec 22, 2022 9:57 AM UTC

Just saw this and checked my iPad.

 

Thanks John B and Corry P.  Yes there was a dining room still lurking there. Have removed it and checked that it has not reappeared on my phone. 
let’s hope this solves it. 
 

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controlav
Lead Maestro
Dec 22, 2022 1:42 PM UTC

An internet search “site:sonos.com rename” has the Sonos knowledgebase article as the #1 hit:

https://support.sonos.com/en-us/article/sonos-room-names-changing-on-their-own

 

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Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.