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Renowned Enthusiast I
May 10, 2024 7:56 AM UTC
Answered

revert to previous app

Hi, new sonos app was just installed on my android. It is a mess, half of the services won't work, can't find the other half. Design is chaotic. Had my favourite radio stations on top, now they are mixed and hidden somewhere. 

How do i revert to the old version?

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Renowned Enthusiast I
May 10, 2024 8:23 PM UTC

I got the previous version on apkmirror.com and installed it. Disabled auto update in app store and sonos app. Now everything is good again.

 

But I'm thinking about selling my Sonos stuff. I don't want to depend from a bunch of incompetent people when listening to music

Keep it simple

82 replies

Enthusiast I
May 11, 2024 4:54 PM UTC

If this app is not rebuilt or reberted back to S2, then after using Sonos for over ten years I will move to Bluesound streamers on all devices.

I will give Sonos one week to make amends.

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Lyricist II
May 11, 2024 5:54 PM UTC

Hi, new sonos app was just installed on my android. It is a mess, half of the services won't work, can't find the other half. Design is chaotic. Had my favourite radio stations on top, now they are mixed and hidden somewhere. 

How do i revert to the old version?

The ios version also sucks. Can’t find a way to revert to v16.0. No itunes favorites? Search is super slow. 

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Lyricist I
May 11, 2024 11:24 PM UTC

New app is a disaster. If the old app cannot be re instated or this new one fixed ASAP then I think a class action law suit should be considered.

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Lyricist II
May 12, 2024 2:08 AM UTC

Sonos hates you

How is this not a class action suit? 

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Lyricist II
May 12, 2024 2:26 AM UTC

It's obvious that Sonos has completely botched this release. If I'm the CEO I'm looking for someone to fire. Question now is will Sonos admit they've screwed this up and revert to the previous app, which worked great as far as I'm concerned.

I want to have the old app back and all of the music I have painstakingly saved into this app. It’s all the app is used for in our home. Please help. 

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Lyricist II
May 12, 2024 5:36 AM UTC

I got the previous version on apkmirror.com and installed it. Disabled auto update in app store and sonos app. Now everything is good again.

 

But I'm thinking about selling my Sonos stuff. I don't want to depend from a bunch of incompetent people when listening to music

Thanks audiophone, I did this and it worked however, even though I configured Sonos not to update the useless version was back on again in the morning. Trick is to manually install the old (working) version again, then find the pending update in Google play and uncheck "enable auto-update" in the three dots (top left hand corner).

So glad I don't have an iPhone right now 🤣

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Lyricist I
May 12, 2024 7:41 AM UTC

What the hell have Sonos done, this new app has completely ruined my experience in Sonos.

sort it out quick or loyal customers will go.

tell that to the shareholders.

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Lyricist II
May 12, 2024 11:58 AM UTC

What the hell have Sonos done, this new app has completely ruined my experience in Sonos.

sort it out quick or loyal customers will go.

tell that to the shareholders.

Yes, but I have special playlists I used to play to my kids when I put them to bed. I like to remind them of stuff like that now and then. My 40th playlist gone too. I invested in time and energy to create something that was taken from me without notice. It’s fine for us to punish them by going elsewhere. I just want my investment in the products I purchased to be restored. I want the playlists I made back please. 

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Lyricist I
May 12, 2024 12:29 PM UTC

What a horrible update this is, so slow to respond to anything, tried to set a different volume and nothing at all, all album artwork is missing, can rarely see what's in the queue and when you do eventually see it, then it doesn't even drop down to the track that's actually playing, you have to scroll down and find the track, there are no artists listed in the queue only track names and again no artwork.

What a pile of rubbish, Sonos you ought to be ashamed of yourselves for this pile of garbage, if you knew it had bugs and glitches then why the hell did you release it????

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Lyricist I
May 12, 2024 11:12 PM UTC

How can I use my Sonos speaker as an alarm clock now when they have removed the alarm clock function in the new app. Can you somehow connect the speakers to an other app? This is messing up my life, I don’t wake up with only my phone as an alarm clock!!!!!!!!!!!!!!! Fix this now!!!!!!!

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