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Renowned Enthusiast I
May 10, 2024 7:56 AM UTC
Answered

revert to previous app

Hi, new sonos app was just installed on my android. It is a mess, half of the services won't work, can't find the other half. Design is chaotic. Had my favourite radio stations on top, now they are mixed and hidden somewhere. 

How do i revert to the old version?

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Renowned Enthusiast I
May 10, 2024 8:23 PM UTC

I got the previous version on apkmirror.com and installed it. Disabled auto update in app store and sonos app. Now everything is good again.

 

But I'm thinking about selling my Sonos stuff. I don't want to depend from a bunch of incompetent people when listening to music

Keep it simple

82 replies

Lyricist III
May 11, 2024 12:57 AM UTC

Accepted forced update to new app, what a mess it is compared to previous functional version. 
Biggest impact is now cannot connect Beam to TV, not matter what method I try to connect it.

Could someone please explain how I can revert app update on iPhone and iPad back to previous version so I can reconnect Beam to TV.  Sonos this update is a mess, not even Beta worthy !!!  In the software world you have totally disregarded the #1 rule: “if it ain’t broken don’t fix it” !!!
Please revert to previous.  

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Enthusiast II
May 11, 2024 12:58 AM UTC

Sonos hates you

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Lyricist I
May 11, 2024 2:39 AM UTC

My whole system cannot connect now with the new app. I called support and wasted 3hours tonight only to find out that there is apparently a bug in the new app. Nothing can connect. I’ve spent well over $1,000 cause I thought i was getting what. What a mess! DO NOT BUY THESE PRODUCTS!

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Lyricist I
May 11, 2024 3:11 AM UTC

The new Sonos app is a mess. I hate it. 

 

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Contributor I
May 11, 2024 5:01 AM UTC

The new app is hot garbage. I've never participated in a chat community ever in my life, but this is thing is suuuuuuch trash, I can't think of what else to do. Is there any chance they're going to un-do this?

The future is awful.

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Enthusiast I
May 11, 2024 5:25 AM UTC

PLEASE LET US RETURN TO THE OLD S2 APP.

THIS NEW APP IS TERRIBLE!

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Lyricist III
May 11, 2024 5:47 AM UTC

It's obvious that Sonos has completely botched this release. If I'm the CEO I'm looking for someone to fire. Question now is will Sonos admit they've screwed this up and revert to the previous app, which worked great as far as I'm concerned.

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Renowned Enthusiast II
May 11, 2024 6:42 AM UTC

I’m in the same boat. Why did I ever update my mobile app?? Once done, I have no access to my music library located on our iMac. So, I attempted to update the iMac Sonos Controller and… the forced update installer failed numerous times even after restarts. What a major suck job this was/is.

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May 11, 2024 7:27 AM UTC

Email Patrick Spence ceo@sonos.com . What does he have to say?

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Lyricist I
May 11, 2024 7:34 AM UTC

Totally agree. Useless new ap. Revert to old one

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