Retrieving missing playlists

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I had trouble connecting to both Play1 and Play 3 from my phone. Now that I have resolved that issue and am reconnected my playlists are missing from the Sonos App. How do I retrieve them?

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controlavAnswer

Lead Maestro

Use the Desktop app or third party to access your Sonos playlists, mobile lost this feature.

However, if you had factory reset both devices as a part of the “trouble” then those playlists are gone forever.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

controlavAnswer

Lead Maestro

Use the Desktop app or third party to access your Sonos playlists, mobile lost this feature.

However, if you had factory reset both devices as a part of the “trouble” then those playlists are gone forever.

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Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

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