Contributor I

Answered

Repeating parts of BBC radio station

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Since the S1/S2 app split, I've noticed that throughout the day the Radio 2 feed will suddenly jump back by approximately 30 seconds and then repeat what you have just been listening to. I am using S1 software.

I have submitted a diagnostic about 2 minutes after the last incident of this fault, confirmation number is 728377785.

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Retired Sonos Staff

Hi everyone, thanks for raising this with the Sonos Community :)

I’ve posted regarding this in another thread on the Community, which you can find here;

To keep everything in the same place, I’ll go ahead and close this thread - feel free to take a look at, and post in the thread linked above.

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Contributor I

I am listening on my Beam through BBC Sounds requested via Alexa. Tomorrow I will try tuning via our Sony TV and see if I get the same problem.

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Lyricist I

I have the same on SONOS One with BBC R2 via SONOS Radio and Alexa. Thankfully it always seems to skip back and not forward or we would miss bits.

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Retired Sonos Staff

Hi everyone, thanks for raising this with the Sonos Community :)

I’ve posted regarding this in another thread on the Community, which you can find here;

To keep everything in the same place, I’ll go ahead and close this thread - feel free to take a look at, and post in the thread linked above.

Translate