Contributor I

Remote

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My TV has an IR (Toshiba) but I use my remote from Bell Fibe, I’ve tried to sync both, they control the volume when I look at the Sonos app buy also trun the volume on my tv speakers. Help, maybe my TV is not compatiable? It’s not a smart TV.

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buzz

Grand Maestro

Which soundbar are you using? How is it connected to the TV?

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TimNantaisAuthor

Contributor I

arc, the optical cable, my TV is old, seems I can’t shut off my TV speakers.

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buzz

Grand Maestro

There is usually a TV option (somewhere) to disable its speakers. I recommend that you configure the Bell remote to control an imaginary A/V receiver, then train the soundbar to use these Volume commands and ignore the TV remote unless you need it to switch power for the TV.

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TimNantaisAuthor

Contributor I

I think my problem is not being able to shut off my tv speakers. Toshiba 55G31OU, 2011 model.

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buzz

Grand Maestro

If you use my scheme, you can mute or simply reduce the TV Volume to zero. A potential complication with this scheme is that the TV might display a Mute or zero Volume warning.

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buzz

Grand Maestro

Maybe page 18 will help.

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