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Contributor I
Jun 6, 2024 5:02 AM UTC
Question

Recently played and Sonos favorites sections

Since the new app downloaded, I no longer have access to the Recently played or Sonos favorites.  I only have access to music services.  Can this be fixed?  I have uninstalled/installed to no avail.

 

Thank you

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3 replies

Avid Contributor I
Jun 15, 2024 5:29 PM UTC

Same issues here, tried everything and Sonos do not seem to be doing anything about it. Lots of money spent on my system and since new app update it’s been  absolutely rubbish.

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controlav
Lead Maestro
Jun 16, 2024 3:26 AM UTC

Favorites have failed to display since May 7 and no update has fixed it.

Desktop app and my app show it fine, its just the mobile app that fails to display them.

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Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
Avid Contributor I
Jun 19, 2024 5:27 PM UTC

Maybe Sonos are trying to fix the bug whereby when you click a favourite it no longer plays it but instead loads another dialog with a play button that you pointlessly have to click. That’s probably why the favourites are not working while they try to fix it.

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