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Avid Contributor I
July 30, 2022

Re-indexing a friend's system.

  • July 30, 2022
  • 22 replies
  • 252 views

Hi,

I have a friend who hasn’t been able to re-index his Sonos system for 3 to 4 years. I believe his system  is pre the S1/S2 split but did re-index in about 2018.

Of course the problem is he can’t upadate because the newer Sonos/iPad control point software needs his iPad to be updated which Apple have now stopped.

He can’t afford a new iPad, how can I get him past this?

I have a Sonos S1 system and an up to date iPad. If I connect my iPad to his network and then update his system (I presume I could) will that then prevent his ipad being able to play music at all?

Thanks for any advice.

Bob.

 

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22 replies

Avid Contributor I
July 31, 2022

As I understand it his system is also a lot of updates behind. Would updating the system with a newer iPad not bring with it a risk the old iPad could not control anything Sonos anymore, since it’s too old compared to the now new software on the system?

Yes indeed, that is my fear.

Bob.

Avid Contributor I
July 31, 2022

Maybe @controlav could help you with this.

I sent him an email yesterday but have received no reply at all.

Bob.

 

Avid Contributor I
July 31, 2022

While I wait for my friend (Dave) to reply about his Sonos information I would like to ask about another related item. He needs his NAS swapping out. That means I need to add another path to his music and delete the existing one and then re-index.

For now I’ll assume I can re-index using the sceduled re-index ratty pointed out to me yesterday but what about adding and removing paths? is that possible in an out of date system?

Thanks for helping me.

Bob.

 

buzz
Grand Maestro
July 31, 2022

If you have a fully functional controller for his system, you should be able to update the library definition. An alternate approach would be to take the old NAS offline and change the new drive’s name and library folder setup to match the old.

After some digging I was able to find a 5.1 PC controller online. This suggests that it might be possible to find a controller that matches the system.

Avid Contributor I
July 31, 2022

If you have a fully functional controller for his system, you should be able to update the library definition. An alternate approach would be to take the old NAS offline and change the new drive’s name and library folder setup to match the old.

After some digging I was able to find a 5.1 PC controller online. This suggests that it might be possible to find a controller that matches the system.

By “a fully functioning controller” I presume you mean the PC controller you mention. Can you give me any pointers as to where you found that or what you googled?

The idea of making the new nas match the old is clever. It already has the same share and layout just the music is a bit more up to date. Of course the new machine will definately have a new MAC address and probably a IP address but as you say the network name can be made the same. You don’t think the Sonos  will get upset at the device has new MAC, IP?

Thanks.

Bob.

 

Avid Contributor I
July 31, 2022

After some digging I was able to find a 5.1 PC controller online. This suggests that it might be possible to find a controller that matches the system.

I found a download for 5.1 PC controller at

Sonos.soft32.com but my virus protection aborted the download and said it was infected with the HTML:script-inf [susp] whatever that is.

Bob.

Avid Contributor I
July 31, 2022

I’ve had a reply from Dave…

He’s on Sonos app version 10.6.2

build 54273060

His play 5 is..

Version 11.2.9

 

His iPad

Version 10.3.3

Model number: MD513ZP/A

 

Does that help?

Cheers,

Bob.

 

Ken_Griffiths
July 31, 2022

I’ve had a reply from Dave…

He’s on Sonos app version 10.6.2

build 54273060

His play 5 is..

Version 11.2.9

 

His iPad

Version 10.3.3

Model number: MD513ZP/A

Does that help?

Cheers,

Bob.

Maybe club together with a few mates and put a fiver/tenner in each and buy him an android tablet from Amazon and just tell Dave that he won it in the works raffle - isn’t that what mates do?

We used to raffle a ‘bic biro’ at work now and again to help a few people get issues sorted. We all had plenty of pens in our desks.😀

(…just a suggestion).

ratty
July 31, 2022

That’s an iPad 4. It hasn’t received updates from Apple for 5 years. Pretty hopeless, if you ask me. 

Ken probably has the best idea. Get a new Amazon Fire 7 tablet or a refurb HD8. Just make sure it can run Fire OS 7 or higher. It wouldn’t break the bank, and would be fully functional as a Sonos controller.

Dave will have to update his system to the latest S1, since that’ll be the controller version which installs. No bad thing, since it’ll contain the latest fixes.

Avid Contributor I
July 31, 2022

Maybe club together with a few mates and put a fiver/tenner in each and buy him an android tablet from Amazon and just tell Dave that he won it in the works raffle - isn’t that what mates do?

(…just a suggestion).

I don’t disagree. However, in the thread I’ve mentioned a replacement NAS and I financed that.

Bob.