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Have you submitted a system diagnostic within 10 minutes of experiencing this problem, and called Sonos Support to discuss it? Don’t post the resulting diagnostic number here, they get sensitive about GDPR. Or checked with Radioplayer to see if the issue might be on their side?
There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.
Have you submitted a system diagnostic within 10 minutes of experiencing this problem, and called Sonos Support to discuss it? Don’t post the resulting diagnostic number here, they get sensitive about GDPR. Or checked with Radioplayer to see if the issue might be on their side?
There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.