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JCR28
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October 19, 2025
Answered

Radioplayer once again

  • October 19, 2025
  • 1 reply
  • 81 views
Once again, Radioplayer is no longer working after the Sonos update on October 6th.... This is really annoying!!!!!!!!
 
 
 
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Best answer by Airgetlam

Have you submitted a system diagnostic within 10 minutes of experiencing this problem, and called Sonos Support to discuss it? Don’t post the resulting diagnostic number here, they get sensitive about GDPR. Or checked with Radioplayer to see if the issue might be on their side?

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

1 reply

Airgetlam
AirgetlamAnswer
October 19, 2025

Have you submitted a system diagnostic within 10 minutes of experiencing this problem, and called Sonos Support to discuss it? Don’t post the resulting diagnostic number here, they get sensitive about GDPR. Or checked with Radioplayer to see if the issue might be on their side?

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

Bruce