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Contributor I
May 12, 2024 2:01 PM UTC
Question

Radioplayer

Hi

Since the update of the Sonos App, Radioplayer Service is nit working antymore.

 

Also the new Radioplayer app is not finding my Sonos System. 

Can you help ?

thank you

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13 replies

Lyricist I
May 12, 2024 6:37 PM UTC

Hello,

I have the same issue here. Since the last update of sonos app, radioplayer does not work anymore. I have the same error message as you have. I tried other radio services, but none worked.

Oddly deezer works perfectly fine.

I tried to reinstall the app, reinitialise the system, reinitialise the WiFi parameters, still the same problem.

If anyone could help...

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Lyricist I
May 13, 2024 2:32 PM UTC

Hi,

I also have the same issue,  which appears to be linked to the latest update. This follows problems with Amazon Music and others.  But it's OK because Sonos displays a helpful message "Oops something went wrong"

What they don't say but imply is "We're not going to help, so sort it out yourself"

SONOS  - Great products, lousy customer service. 

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Lyricist I
May 15, 2024 7:43 AM UTC

Radioplayer ne fonctionne plus  depuis l'application sonos  depuis la dernière  mise  à jour   c'est  très embêtant  car pas beaucoup  de possibilités  de chercher  ailleurs 

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Lyricist I
May 15, 2024 7:46 AM UTC

 

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Lyricist I
May 15, 2024 7:47 AM UTC

Just a small workaround for some of this. I succeeded i adding Radioplay using the Old PC app - it can still be found and downloads 

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Lyricist II
May 16, 2024 6:07 AM UTC

I too have lost access to the radioplayer application in the new release of the sonos application. 

I prefer the range of radio stations available from here and there isn't the plug of the radio application when it starts.

The url that it tries to connect to os incorrectly configured. 

When will this be resolved? 

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Lyricist I
May 23, 2024 6:28 PM UTC

It seems that last update solved the issue. Radioplayer recovered 

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Prominent Collaborator I
Jun 10, 2024 6:39 PM UTC

I'm still missing the service.

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Lyricist I
Jun 11, 2024 7:05 AM UTC

So incredibly frustrating. Cannot listen to radio on Sonos at all - either via audio or via the updated app. Useless. Spent hundreds of pounds on a system that can’t even play the radio. One of the newspapers, I think. 

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Lyricist I
Jun 27, 2024 5:20 AM UTC

Hello, 
The Radioplayer service has not worked for over a month ! 
Are you finally going to do something about it? 
Or do I have to change the brand of my audio system? 

thanks in advance. 

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