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Contributor I
Jun 10, 2024 6:05 PM UTC
Question

Radio stations not available on new Sonos app but can be played via Alexa

I’d love it if someone can explain this for me.  We like to listen to a number of French Radio stations and Disney Park related stations via MyTuner.  Up until recently these were available via the app.  Now all I get when I try to play them via the app is the message “Something went wrong.  Try again”.   Yet these stations are still available as when I instruct Alexa to “Open MyTuner radio” and ask it to play the name of the station, it does it.  Any ideas why and how I can get it to play via the app?

 

System: Beam, Era 100, One - based in UK 

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