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Trending Lyricist I
May 9, 2024 1:18 AM UTC
Answered

Qobuz in new app

Installed the new app update today and am running into some bugs with Qobuz integration.  


Navigating to Qobuz —> Favorites —> Artists, nothing loads, just an icon screen (screenshot below).  Same with “Tracks” (screenshot also below).  Anyone else having this issue?  It looks like the Sonos app maybe thinks they’re playlists?

 

Qobuz —> Favorites —> Albums loads fine.  

 

Thanks in advance!

 

 

 

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PlumsAnswer
Trending Lyricist I
Jul 24, 2024 5:32 PM UTC

I’ve got playlists back, but had to uninstall reinstall to get them. 

19 replies

Trending Lyricist I
May 21, 2024 6:54 PM UTC

Same for me. None of my Qobuz playlists in the new SONOS app (or play.sonos.com). In fact, the Playlist category isn’t even shown.

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Lyricist I
May 21, 2024 7:26 PM UTC

New problem. My Apple Music doesn't work anymore. I removed it from the Sonos app. Now it is impossible to add Apple Music again. 

Does anyone has this problem?

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Trending Lyricist I
May 22, 2024 2:21 PM UTC

This thread is about problems with Qobuz and the new app. Sounds like there may be similar ones with other services, but they should be reported under a different thread. 
 

It looks like lots of services don’t work quite right with the new app. 

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LongorAuthor
Trending Lyricist I
Jun 19, 2024 10:06 PM UTC

Over 1 month and several app updates later but still no fix.  Qobuz problems persist.  Playlists and favorite artists and tracks still not visible.  Please help @Sonos 

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Contributor I
Jun 25, 2024 3:37 AM UTC

Looks I may have raised duplicate 1 month ago as well. Interest that for me Fav Tracks show up, but also do not see my playlists or favorite artists.

 

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Lyricist I
Jul 4, 2024 2:07 PM UTC

My personal playlists remain unavailable on this new app (everything worked fine on the old app btw).  Please fix this. 

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LongorAuthor
Trending Lyricist I
Jul 23, 2024 6:55 PM UTC

Favorite artists and tracks fixed with iOS update 80.05.04.  Thanks, @Sonos!  

Favorite playlists still not showing up, but staying patient.  Happy to see progress!

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PlumsAnswer
Trending Lyricist I
Jul 24, 2024 5:32 PM UTC

I’ve got playlists back, but had to uninstall reinstall to get them. 

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LongorAuthor
Trending Lyricist I
Jul 24, 2024 11:06 PM UTC

Thanks for replying @Plums.  I checked again and my playlists are visible now.  All good!

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