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Geert Lochristi
Contributor I
July 19, 2020
Answered

Problems connecting Sonos to my music library

Hey,

Since my LaCie 5 Big has crashed, i installed a new NAS Synology ds218+ (2 x 4 TB).

The back up from my music has been transferred to the NAS.

When i’m trying to connect Sonos  to my music library i get this pop up window from Sonos:

Sonos can't add the music folder.
Make sure the path, username and password are correct.
Reason: An issue has occurred when adding the new music in the shared folder \xxxxx\Music\Music LaCie 5Big 10TB - Back Up to the Sonos system. Please see the following link for more information:
http://faq.sonos.com/serverstack

Who can help me?

THX

Geert

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controlav
controlavAnswer
Lead Maestro
July 19, 2020

Have you enabled SMBv1 on the new NAS?

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
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13 replies

controlav
controlavAnswer
Lead Maestro
July 19, 2020

Have you enabled SMBv1 on the new NAS?

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
    Geert LochristiAuthor
    Contributor I
    July 19, 2020

    SMBv1 is enabled but the problem remains!!!!

    Thanks for your help!

    Geert LochristiAuthor
    Contributor I
    July 20, 2020

    Hey, ik heb dankzij jouw bericht het probleem toch kunnen oplossen

    Ik dacht verkeerdelijk dat SMBv1 ingeschakeld was, doch dit was niet zo!

    Heb dit via “geavanceerd” in mijn Synollogy moeten veranderen!

    Alles werkt prima nu!

    THX

    controlav
    controlav
    Lead Maestro
    July 21, 2020

    Translation: SMBv1 was not in fact turned on, once it was it worked fine.

    (To misquote network engineers: Its always SMB).

    Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
    Dods1903
    Lyricist II
    October 5, 2020

    Hi

    Surely it is totally irresponsible of Sonos to force users to enable the extremely vulnerable SMB1?

    I share my NAS via PLEX rather than enabling SMB 1. Far too risky and asking for trouble.

    Why they won’t enable https for Windows/NAS shares is beyond me.

     

    Cheers

     

    controlav
    controlav
    Lead Maestro
    October 5, 2020

    Hi

    Surely it is totally irresponsible of Sonos to force users to enable the extremely vulnerable SMB1?

    I share my NAS via PLEX rather than enabling SMB 1. Far too risky and asking for trouble.

    Why they won’t enable https for Windows/NAS shares is beyond me.

     

    Windows users do not need to use SMB at all these days, so there is no “forcing” of anyone. This is only a problem for NAS users, which is a small percentage of the small percentage of file share users.

    Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
    Dods1903
    Lyricist II
    October 5, 2020

    OK, I hear you but surely it is no great shakes to enable https so a NAS can be connected with confidence?

    controlav
    controlav
    Lead Maestro
    October 6, 2020

    OK, I hear you but surely it is no great shakes to enable https so a NAS can be connected with confidence?


    Not entirely clear what you mean by “enable https” in this case. Usually when anyone says “surely it is no great shakes to...” they are not software engineers with experience in that space.

    Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
      Dods1903
      Lyricist II
      October 6, 2020

      OK, I hear you but surely it is no great shakes to enable https so a NAS can be connected with confidence?


      Not entirely clear what you mean by “enable https” in this case. Usually when anyone says “surely it is no great shakes to...” they are not software engineers with experience in that space.

      OK, tit for tat. The problem with software engineers is they generally have not a got a clue about security and flexibility. Enabling https is not a big deal, do not patronise me. SONOS have left me with several bricks and a requirement to re-invest with no fair warning (I understand the reasons why but still). All modern NAS will have http/https ability for sharing their content. It is not difficult to find a large amount of grievances regarding SMB 1. Simply advising non tech people to enable SMB 1 to make it work is utterly irresponsible and perhaps SONOS should look to compensate if a user is hit by an attack such as WannaCry as a direct result of their advice. In other news, I bought the stunning and expensive Sennheiser Soundbar just a couple of months before ARC came out. So you can see I’m a little frustrated. Back to https, it’s only a webpage after all that can surely be accessed and a library built. I’m very interested to hear why this cannot be the case. Other platforms can!

      Dods1903
      Lyricist II
      October 6, 2020

      Or perhaps enable SMB 3….surely that is the easiest thing to do?

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