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Contributor I
Aug 25, 2024 12:53 PM UTC
Answered

position of new search bar in music library

I can’t access my folders in my music library as it is hidden by the new search bar! Big problem. Help! Here is a screen shot! Even when I scroll up and reveal as much as possible it still won’t click on it  

 

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RhonnyAnswer
Prodigy III
Aug 27, 2024 2:39 PM UTC

That’s reassuring. Thank you. Hope it’s soon!!! 

 

It appears this has been fixed in today’s app update.

9 replies

MoPac
Headliner III
Aug 25, 2024 1:00 PM UTC

 On iPhone or Android?  Did you change any settings on the phone?

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MoPac
Headliner III
Aug 25, 2024 1:03 PM UTC

 Mine on iPhone 15.

 

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JennyCAuthor
Contributor I
Aug 25, 2024 3:42 PM UTC

 On iPhone or Android?  Did you change any settings on the phone?

iPhone 13. Not changed anything. 
any suggestions? 

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Lyricist I
Aug 25, 2024 4:07 PM UTC

I’ve just discovered I have the same problem on iPhone 14 Pro. After swiping up several times before tapping the top of the folder icon I managed to select folders. A bit of a ‘string and sellotape’ approach but it worked.

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JennyCAuthor
Contributor I
Aug 25, 2024 4:13 PM UTC

Oh I’m glad it’s not just my phone. Thanks for your response. I can just about get my folders if I tap the very top left hand corner but it usually takes about 3 or 4 tries. It’s not very good. Hope something gets done about it. 

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Prodigy III
Aug 25, 2024 6:12 PM UTC

This is an acknowledged issue (raised in other threads too) which the Sonos mods confirmed the team was able to replicate and so is on the list for a fix. 

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JennyCAuthor
Contributor I
Aug 25, 2024 6:16 PM UTC

That’s reassuring. Thank you. Hope it’s soon!!! 

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RhonnyAnswer
Prodigy III
Aug 27, 2024 2:39 PM UTC

That’s reassuring. Thank you. Hope it’s soon!!! 

 

It appears this has been fixed in today’s app update.

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JennyCAuthor
Contributor I
Aug 27, 2024 5:58 PM UTC

Yes it has! Just updated the app and it’s fixed! Well done SONOS! Fantastic! 

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