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halcyon626
Trending Lyricist I
January 12, 2025

Poor support for whole-house use case

  • January 12, 2025
  • 12 replies
  • 162 views

I have Sonos speakers in 3 rooms. I want to use Sonos speakers as a single, unified system. That means always playing the same music across rooms at the same volume.

The experience for doing is is cumbersome and often fails. Speakers become ungrouped, alarms can’t be set for groups, and you can’t “cheat” and add all speakers to a single room.

This is a very poor user experience vs. what is advertised as “seamless”.

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    Stanley_4
    Stanley_4
    Grand Maestro
    January 12, 2025

    I can see the “Everywhere” button and the groups I have created. That button existing does not address:
     

    The experience for doing is is cumbersome and often fails. Speakers become ungrouped, alarms can’t be set for groups, and you can’t “cheat” and add all speakers to a single room.

     

    It doesn’t address all of it, just the bit I’ve bolded above.

    But since you are seeing it there is no need for it to be reported to Sonos an a bug that needs fixed.

     

    You say the answers you have been given are gaslighting, you are welcome to feel that way but do understand the folks making them have found they help others.

    EbayYellow
    Collaborator II
    January 12, 2025

    I can see the “Everywhere” button and the groups I have created. That button existing does not address:
     

    The experience for doing is is cumbersome and often fails. Speakers become ungrouped, alarms can’t be set for groups, and you can’t “cheat” and add all speakers to a single room.

    You are describing the experience of many in terms of a regression in reliability of groups and overall user experience. I hope as Sonos continues to do firmware and app updates to address the mess their update caused we will see better reliability. 
    But I wouldn’t hold my breath about the alarm improvements to include groups or even “everywhere” but just mo

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