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Trending Lyricist I
January 12, 2025

Poor support for whole-house use case

  • January 12, 2025
  • 12 replies
  • 162 views

I have Sonos speakers in 3 rooms. I want to use Sonos speakers as a single, unified system. That means always playing the same music across rooms at the same volume.

The experience for doing is is cumbersome and often fails. Speakers become ungrouped, alarms can’t be set for groups, and you can’t “cheat” and add all speakers to a single room.

This is a very poor user experience vs. what is advertised as “seamless”.

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12 replies

Stanley_4
Grand Maestro
January 12, 2025

You are saying the “Everywhere” button is missing from your Controller’s Grouping screens?

Un-Grouping is usually a symptom of network interference. I have no issues here grouping 10 Rooms and keeping them Grouped.

Trending Lyricist I
January 12, 2025

Before I wrote these posts, I did search the forums to confirm similar complaints.

> I have no issues

It is disappointing the best these forums can offer is gaslighting.

 

buzz
Grand Maestro
January 12, 2025

Since my rooms are different sizes the same output Volume in each room in the Group would be awful.

bockersjv
Local Superstar
January 12, 2025

Before I wrote these posts, I did search the forums to confirm similar complaints.

> I have no issues

It is disappointing the best these forums can offer is gaslighting.

 

Wow, that is some attitude😒. This is a user forum and someone has offered some advice and that’s your response !.

 

At risk of getting the same…. Try rebooting your router and power cycling all your Sonos kit, as previous per response, you may have a network issue which is preventing Sonos seeing all your players. If this fails try the Sonos support line. 

Trending Lyricist I
January 12, 2025

> someone has offered some advice

There was no advice offered. There was an unproductive statement equivalent to “it works on my machine”.

“often fails. Speakers become ungrouped” is not “speakers became ungrouped one time”. Is the suggestion each time speakers become ungrouped, power cycle the system?

Stanley_4
Grand Maestro
January 12, 2025

Is the suggestion each time speakers become ungrouped, power cycle the system?

No.

106rallye
January 12, 2025

> someone has offered some advice

There was no advice offered. There was an unproductive statement equivalent to “it works on my machine”.

“often fails. Speakers become ungrouped” is not “speakers became ungrouped one time”. Is the suggestion each time speakers become ungrouped, power cycle the system?

Yet you do not answer the question “You are saying the “Everywhere” button is missing from your Controller’s Grouping screens?” that could be seen as good advice.

Normally speakers should only ungroup when restarting, in most cases an update (usually once a month). You could take a look at your network if Sonos devices u group more often.

Trending Lyricist I
January 12, 2025

Future readers - This is most likely an issue with Sonos software. See this is excellent write up on the flaws of the current Sonos software.

Stanley_4
Grand Maestro
January 12, 2025

Still no answer on the Everywhere button.

 

Trending Lyricist I
January 12, 2025

I can see the “Everywhere” button and the groups I have created. That button existing does not address:
 

The experience for doing is is cumbersome and often fails. Speakers become ungrouped, alarms can’t be set for groups, and you can’t “cheat” and add all speakers to a single room.