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TQWG
Contributor I
May 19, 2025

podcasts "unable to load content. retry"

  • May 19, 2025
  • 5 replies
  • 141 views

Why is the sonos system not playing podcasts lately? I get the "Unable to load content. Retry" message for a week now.  Ove tried various fixes. What works for iPad and Android phone?

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5 replies

Airgetlam
Airgetlam
May 20, 2025

Which podcasts? Which streaming company? Have you rebooted both your router and your Sonos?

Bruce
TQWGAuthor
Contributor I
May 20, 2025

I've tried rebooting,  reinstalling Iheart radio, Sonos, removing podcasts and adding them back, checking that I'm properly linked. It just started happening in earnest after fits and starts. Can't listen to any podcasts. Music is mostly OK. 

TQWGAuthor
Contributor I
May 20, 2025

I tried unplugging the Sonos modem(?) as well as the speaker and Beam. 

Airgetlam
Airgetlam
May 20, 2025

So iHeart radio has podcasts? If music / radio stations from iHeart are working, and podcasts are not, it is much more likely to be an issue with iHeart’s servers. Have you contacted iHeart? Is there a specific podcast on iHeart Radio that can be tested? I used iHeart today to listen to a baseball game, but don’t think I’ve ever tried a podcast. 

Bruce
TQWGAuthor
Contributor I
May 20, 2025

It may be on Iheart's end. I've reached out to it too. It worked fine for years until this week. 

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