Podcasts not found

5 replies
304 views

Why is it that the app doesn't find any shows when searching for podcasts? And I mean ANY. Doesn't matter what I type. I have Spotify AND Pocket Casts connected.

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Mark P

Retired Sonos Staff

Hi @amorbavian.

Thank you for reaching out to Sonos Community.

Can you try to remove and re-add the music service you have?

if it still doesn't work submit a diagnostic report and I'll take a look.

Thanks for sending in the report

Let us know if it works. If you need help with any other information, please be sure to let us know.

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A

amorbavianAuthor

Contributor I

Submitted a diagnostics report. I've even tried resetting the whole system not so long ago. Still no luck.

controlav

Lead Maestro

Spotify does not have a search category for Podcasts, that category must be coming from the other service.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

K

kfastuff

Lyricist I

Same deal. All of the sudden, no search results for results that are always returned

Already Reset Sonos
Already deleted and added back services
Already deleted and added back app on my iPhone.

Please advise.

Ken_Griffiths

Same deal. All of the sudden, no search results for results that are always returned

Already Reset Sonos
Already deleted and added back services
Already deleted and added back app on my iPhone.

Please advise.

What are you searching for and from which installed service? I see some podcast results here, (see attached screenshot), but I guess it may depend on what is being searched for and from where?

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