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Corry P
Corry PAnswer
Sonos Staff
November 1, 2022

Hi @Enok 

Welcome to the Sonos Community!

Please try reauthorizing the Pocket Casts account in the Sonos app: Settings > Services & Voice > Pocket Casts > Reauthorize Account.

I hope this helps.

 

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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3 replies

Corry P
Corry PAnswer
Sonos Staff
November 1, 2022

Hi @Enok 

Welcome to the Sonos Community!

Please try reauthorizing the Pocket Casts account in the Sonos app: Settings > Services & Voice > Pocket Casts > Reauthorize Account.

I hope this helps.

 

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
TimDonovan
Trending Lyricist I
December 21, 2022

I get unable to browse music. I have tried reauthorizing account. 

    Corry P
    Corry P
    Sonos Staff
    December 21, 2022

    Hi @TimDonovan 

    Then it may help to reboot your router by switching it off for at least 30 seconds. Reboot your speaker(s) afterwards.

    However, if other music services play without issue then it’s more likely to be the service itself. There’s our server status page to check, but it was clear at the time of writing. It is partially reliant upon customers contacting us and a pattern being found, so if the above steps don’t help and the status page remains clear, I recommend you get in touch with our technical support team, who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

    I hope this helps.

    "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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