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Contributor II
Sep 21, 2022 7:26 AM UTC
Answered

Pocketcasts

Hi, Is anyone else experiencing problems with PocketCasts this morning. It’s no longer browsing to the Podcasts linked to my account.

 

Sonos Service status is showing that it should be working?

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James L.
James L.Answer
Retired Community Staff
Sep 21, 2022 8:23 AM UTC

Thanks for flagging this. I can reproduce this issue and I’ve passed it on to our engineers for investigation.

Please keep an eye on our Status page for any further updates.

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

16 replies

Avid Contributor I
Sep 21, 2022 8:04 AM UTC

Same issue here

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James L.
James L.Answer
Retired Community Staff
Sep 21, 2022 8:23 AM UTC

Thanks for flagging this. I can reproduce this issue and I’ve passed it on to our engineers for investigation.

Please keep an eye on our Status page for any further updates.

Translate
Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
Lyricist II
Sep 23, 2022 1:51 PM UTC

I also have this issue.  Simply says ‘Unable to browse music’ when I navigate to Pocketcasts

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Lyricist I
Sep 23, 2022 2:10 PM UTC

I also have this issue.  Simply says ‘Unable to browse music’ when I navigate to Pocketcasts

Same here. 

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Lyricist I
Sep 23, 2022 2:30 PM UTC

Pocketcasts has been down for three days now. The first day there was a message saying that Pocketcasts is having a complete outage, but their site was up. Now I’m getting an unable to browse music message. I hope Sonos gets this issue fixed as it’s my most used service.  

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Corry P
Sonos Staff
Sep 23, 2022 2:49 PM UTC

Hi Folks,

Please try reauthorizing the Pocket Cast service, as suggested by @Jesterman on the following thread:

I hope this helps.

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"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
paulrudkin
Lyricist I
Sep 24, 2022 6:45 AM UTC

Re-authorizing worked for me! Thanks.

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Contributor I
Sep 29, 2022 8:23 PM UTC

Re-authorizing also fixed for me!

Thanks gang!

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Lyricist I
Oct 4, 2022 11:24 PM UTC

I've had the same problem for the last 5 days.

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Airgetlam
Oct 4, 2022 11:32 PM UTC

Have you first, tried re-authorizing in the Sonos controller, and then contacting the folks at PocketCasts?

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Bruce