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CL32
Contributor I
January 28, 2023

Pocket Casts will only play some shows

  • January 28, 2023
  • 2 replies
  • 58 views

Is anyone having an issue where pocket casts will play some shows perfectly but will fail to load others?  I have had the problem all week and it is driving me crazy?

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2 replies

Corry P
Corry P
Sonos Staff
February 1, 2023

Hi @CL32 

Welcome to the Sonos Community!

If it’s not just random (as in, regardless of how many times you attempt to play a particular podcast it will not play, but another will immediately), then it seems your Sonos system is working as it should - I can only recommend you get in touch with Pocket Casts directly if you are unable to access particular casts.

If, however, after a few tries you are able to get any Pocket Cast playing, that makes it more likely to have something to do with your system or network. In this case, I recommend you get in touch with our technical support team, who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports. It would be worth trying a reboot of your router first, however - turn it off for at least 30 seconds.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
    castalla
    Local Superstar
    February 1, 2023

    Give a specific example, then somebody can check.  

    It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -
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