Contributor I

Question

Playing music / queue doesnt appear in new app

18 replies
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Ever since upgrading to the latest app, music currently playing in a room or group does not appear to be able to stop or view queue.

Specifics:

Playing a Spotify playlist from within Sonos app.
Hours later, open the app to turn off music.
When selecting the room/group with the music playing it just shows “Queue is empty” and controls are grayed out, making it impossible for me to stop playing the music.

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cnichroute

Lyricist I

I’m experiencing the same thing.

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tempuspete

Contributor I

Same issue - updated app has been a bit annoying so far and no queue visible

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dave77

Headliner I

Same issue, empty queue whilst playing

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tempuspete

Contributor I

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Brew340

Lyricist II

This is a nightmare, can’t control anything now ever since new app

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tuneden

Contributor I

Same deal here. The biggest thing for me is not being able to turn it down when my phone rings or the kids come in to ask me a question.

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tuneden

Contributor I

WiiM is looking like a better and more responsive solution more than ever.

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markmorwood

Lyricist I

Same issue here.

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Brew340

Lyricist II

It’s not like Sonos doesn’t know about this. So what are they doing about it. So far nothing!!!

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monkeyville

Contributor I

I am finding the same thing. Starting music from Spotify app or voice control results in no queue being visible in the android app. Sometimes it works, but not reliably.

Weirdly the queue seems to be always accessible and controllable from the web app.

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